What is the Shop Credit? 💳
Shop credit can be selected as a refund option during the return process. You will receive a 16-digit code, which you can use to make a new purchase in our shop 🛍️.
How do I receive the Shop Credit? 📧
In the returns portal, you can choose between two refund methods: a refund to your original payment method or shop credit. The shop credit will be sent to you via email with a 16-digit code, and you will receive it faster than a refund ⏳.
How long is the Shop Credit valid? 🗓️
The shop credit has no expiration date.
How do I redeem my Shop Credit? 🛒
You can redeem your shop credit by entering the 16-digit code in the discount code field during checkout 🎟️.
Can I cash out my Shop Credit? ❌
No, unfortunately, shop credit cannot be withdrawn 💸❌.
What happens to my Shop Credit if I return an item? 🔄
The refund will be applied automatically to your existing code 💳, which you can then use for future purchases 🛍️.