Want to return one or more items? No problem! 📦✨
As long as you’re within the 14-day return window ⏳, you can easily process the return or exchange step by step through our portal. 🛍️
Open the Returns Portal 🌐
Go to our returns & exchange portal: [https://creamyfabrics.returnsportal.online/].
Enter Order Details 📝
Enter your order number and the email address you used to place the order.
Select Items 🛒
Choose the item(s) you want to return or exchange.
Choose Your Option 🎯
Decide between an exchange, refund, or store credit.
Receive Return Label 📩
You will receive your return label via email – print it out and attach it to your package (remove any old labels) or scan the QR code at the DHL store.
Drop Off Your Package 📍
Drop off your package at a DHL store and keep the return receipt as proof.